Frequently Asked Questions

  • We’re Welcoming New Clients. Looking for support with your health, healing and wellness please let us know how we can assist you.

  • We are located at 6 Main Ave W, Fisherville, ON N0A 1G0. Click the link below for a google map

    You can also reach us by phone call: 289-237-5920.

    https://www.google.com/maps/place/6+Main+Ave+W,+Cayuga,+ON+N0A+1E0/@42.8815876,-79.9071555,17z/data=!3m1!4b1!4m6!3m5!1s0x882ce558faa31d13:0xc6b293f6c64a4a3b!8m2!3d42.8815876!4d-79.9045806!16s%2Fg%2F11c0yyk9fw?entry=ttu&g_ep=EgoyMDI1MDkyMi4wIKXMDSoASAFQAw%3D%3D

  • Our hours of operation are Monday to Thursday - 9 am to 7 pm, Friday - 10am to 3 pm, and Saturday - 10am to 2 pm.

    Hours of operation are dependent on holidays or other occasions.

  • You can book online via Jane App by clicking the link below or on our home page Book Now button. You can also call us at 289 237 5920 and our reception would love to book you in.

    https://thecabin.janeapp.com/?hl=en-CA&gei=mFPVaO-uN_XK0PEPj9a14AY

  • Our Social Work Counselling and Psychotherapy services offer compassionate, client-centered support for mental health and emotional well-being. We create a safe, non-judgmental space to explore challenges such as stress, anxiety, trauma, relationship issues, life transitions, and more.

    We offer individual counselling, couples counselling, and couples therapy, all tailored to meet each person’s or partnership’s unique needs.

    Our integrative approach draws from a range of evidence-based and trauma-informed therapies, including:

    • Nervous System Therapy

    • EMDR (Eye Movement Desensitization and Reprocessing)

    • Somatic Therapy

    • CBT (Cognitive Behavioural Therapy)

    • DBT (Dialectical Behaviour Therapy)

    • IFS (Internal Family Systems)

  • All of our counsellors offer online and virtual sessions through Jane App, as well as phone appointments.

  • We offer a free 15 phone consultation or meet for fit at the Cabin Wellness Clinic so you can find out if our counsellor is a right fit for you.

  • We offer complimentary 15-minute consultations with our counsellors as a way to ensure a good fit. Additionally, our Naturopathic Doctor, Chiropractor, and B-Pulse Physio are also available for free phone consultations."

  • Yes, everything is 100% confidential.

    Your privacy is a top priority for us. All of our practitioners follow strict professional and legal guidelines to protect your personal information, including what you share during sessions. Nothing is ever shared without your written consent, unless required by law (e.g., immediate safety concerns).

    You can feel safe knowing that your information stays private and your trust is respected.

  • At Cabin Wellness Clinic, we strive to make your experience as convenient as possible. We accept a variety of payment types, including cash, e-transfer, debit, and cheque. We also accept credit cards and include a 3% service fee. Contact us for more information or any specific inquiries regarding payment options.

    Please send e-transfers to: admin@thecabinclinic.ca

    All cheques must be made payable to: Heather Moerman

  • At Cabin Wellness Clinic, we offer the convenience of direct billing, which means that we can submit your insurance claims directly on your behalf. This saves you time and effort by eliminating the need for manual claim submissions and allows for a seamless payment process, so you can focus on your well-being without any additional hassle.

  • At Cabin Wellness Clinic, we offer the convenience of direct billing for various services, including Counselling, Massage Therapy, Chiropractic Services, and Naturopathic Doctor visits, making it easier for you to focus on your well-being without the hassle of paperwork. Our dedicated team is here to assist you in navigating the billing process and maximizing your benefits, ensuring a seamless and stress-free experience.

  • We understand the importance of accessibility and convenience, which is why many of our services can be claimed through insurance plans. Whether it's Massage Therapy, Chiropractic Services, Counselling, or other eligible services, we can assist you in navigating insurance coverage, making it easier for you to prioritize your well-being without financial barriers.

  • Cabin Wellness Clinic is able to bill directly with a variety of insurance companies, making the process seamless and convenient for our clients. Contact our team to inquire about the specific insurance providers we work with and how we can assist you in utilizing your coverage for our services.

    Here is who we are currently setup to bill directly:

    Blue Cross BPA Canada Life Chambers of Commerce Claim Secure

    Co-Operators Desjardins Empire Life Equitable Life Grand Erie District School Board

    GMS Carrie 50 Greenshield Group Health Group Source Industrial Alliance

    Johnson Group Johnson Inc LIUNA Local 183 Manion Manulife

    Maximum Benefits MDM Insurance NexGen NIHB Express script Peoples Corporation

    RWAM Insurance SSQ Sunlife

  • For your acupuncture appointment, we recommend wearing loose and comfortable clothing that allows easy access to the areas where acupuncture points are typically located. You may also opt for clothing that can be easily rolled up or adjusted to ensure maximum comfort during the session.

  • During your massage at Cabin Wellness Clinic, we want you to feel comfortable and at ease. You can undress to your comfort level, and our skilled massage therapists will ensure that you are appropriately draped with sheets and blankets throughout the session to maintain your privacy and warmth.

  • Please wear thin loose fitting pants or shorts. Please NO jeans or tight fitting yoga pants

  • This advanced technology uses Pulsed Electromagnetic Field (PEMF) therapy to stimulate deep pelvic floor muscles, helping with:

    ✅ Urinary incontinence (leakage when sneezing, coughing, or exercising)

    ✅ Reducing Frequent trips to bathroom
    ✅ Pelvic floor weakness (common after childbirth, surgery, or with aging)
    ✅ Postpartum recovery
    ✅ Sexual function and sensation
    ✅ Chronic pelvic discomfort or early-stage prolapse

    ✅ Erectile Disfunction

    ✅ Enlarged Prostate (BPH)

    Each 30-minute session delivers thousands of targeted muscle contractions—far beyond what’s possible with traditional Kegels—helping to rebuild strength, control, and confidence.

    Whether you're recovering from childbirth, managing incontinence, or simply looking to support your core health, this therapy offers a safe, effective, and easy solution—with no downtime or discomfort.